An Adventure to the North East

First Time with Grand Central; First Time with Cross Country on the East Coast Main Line

A mixed experience

We had a pressing invitation from friends we had been wanting to visit for ages, to their "new" home in Berwick-upon-Tweed - they'd actually lived there for five years but somehow we'd never made it. We did try to combine it with visiting other people on the way there and/or back but this did not come off and by the time we decided to give up on these complications it was becoming rather late to book our Advance tickets. I presume, who really knows, that this was why we had such a curious adventure getting there and back. This is how it went, and this is why it turned out to be an adventure of new experiences ...

There are through LNER trains between Peterborough and Berwick-upon-Tweed, but when I looked for available Advance First Class tickets, the only affordable ones required a change of train in each direction, with the first each way being provided by a different operator: it would be interesting to see what their First Class offer was like, especially on Grand Central with whom I had never travelled before: they have only quite recently begun to stop at Peterborough, where I generally begin or end my East Coast Main Line journeys.

So we started on a Grand Central train from Peterborough to York, and this left Peterborough at 09:18, a time that meant we'd have had to wait an hour there between the arrival of a train from Stamford and the departure to York, so we booked a taxi instead: getting a taxi at that time of the morning is not a cinch, but we booked one with Peterborough Cars who came out and fetched us in good time for our train. We had coffee at the station while awaiting departure, then the moment came and we boarded Coach A and found our allocated seats. The ambiance in the coach was OK and the leather seats were quite comfortable. We watched the scenery slip by at high speed as the train made its way non-stop to York en route for Sunderland. I have to say that although the ride on the track was smooth, the throb of the underfloor engines was rather intrusive. Food and drink could be delivered to seats in First Class but there was no included catering; having had our coffee we did not order anything from the on-board buffet on this leg of the journey.

Before we knew it we were in York (several minutes early) where we were to change into the LNER service bound for Edinburgh which would deliver us to Berwick. This was to depart from the same platform to which Grand Central had brought us, so no walking or navigation were required, but we had about twenty minutes to spare so we set off to explore the station a bit (and get some exercise - the big downside of having been picked up by taxi was that we did not get the walk to the station), finishing up in the new First Class lounge. We arrived back on our platform just as the train was pulling in. We had seats side-by-side at a table for four in a carriage fairly full, and now that we were with LNER the refreshments soon came around and I had my lunch before arrival in Berwick, the splendid LNER bacon roll.

We had a couple of hours before we were due to arrive at our friends' home, and spent the time exploring, or, rather, reacquainting ourselves with, Berwick town centre, noting changes since we had last visited, maybe twenty or more years ago.

We spent a happy couple of days with our friends, both at their home and out and about and returned home on a Saturday afternoon, again with a change of train I had not expected when first thinking of the trip, and again with an operator with whom I had not travelled before on the East Coast Main Line, Cross Country Trains. Both trains on the way out had arrived early: would those on the return be as timely?

The little First Class lounge at Berwick

We have travelled with Cross Country a lot. They provide our local train service with little three-car Turbostars, and we use their Voyagers from Birmingham down to the southwest and to Bournemouth, but I had never had cause to venture north of Birmingham with them before. The train we caught was from Edinburgh to Bristol, and we would be travelling as far as Doncaster. The train left Berwick-upon-Tweed on time and there was plenty of space in the First Class coach. The seats were comfortable and we had plenty of space on the tables. Ominously, but fortunately, a lady in a nearby seat came over and said that she was Cross Country staff off duty and would be pleased to get us all a drink. We asked for tea and she nipped off to the galley and brought tea, coffee or soft drinks to anyone who wanted it. I hoped that there might be an on-duty First Class host on board after the crew change at Newcastle, but the new Train Manager announced that there would never be no catering all the way to Bristol Temple Meads. Now I don't expect a feast on Cross Country but I was glad I was only going to Doncaster and not Bristol, or even Birmingham. Not good. It was, however, a smooth and fast ride, although again the motor vibration was very noticeable, and we arrived on time at Doncaster. Cross Country do have a way of not quite getting it right, and this is far from the first time that we have suffered a lack of catering on their services: they just do not seem to employ enough staff. Still, at least they had a driver and train manager, so the train could run this time.

At Doncaster we had a few minutes in the First Class lounge, small but more than adequate, then boarded our LNER train for Peterborough. Again this train was on time, and as usual with LNER the catering was provided and although we only had a relatively basic menu it was very welcome and we arrived at Peterborough well-fed. We were expecting a fairly long wait for our train home to Stamford and had arrived at Peterborough several minutes early which would have made the wait even longer, so we decided to call a taxi instead, and using Peterborough Cars app we had a cab waiting for us in the time it took us to leave the station! This cost a lot more than the train but we were in our home before we'd even have left Peterborough on a train.

So we experienced four trains which were all on time or early, but when it came to catering only LNER was what we really wanted. Cross Country had no catering at all, a disgrace for a long distance inter-city service, and Grand Central had only a buffet, which we did not need at the time we were travelling with them, but if I'd been going all the way to Sunderland I might have wanted more. The ride on LNER's electric trains was smoother and quieter than the two diesels, but on the other hand it was more "bouncy" on the rails. On the whole I have not found another company that comes near LNER in terms of service, but I cannot complain about punctuality with any of the trains we used on this trip.